This Privacy Policy explains how Swift Run Renovations ("we," "us," or "our") collects, uses, and protects your information when you visit this website or get in touch with our team. We are a home remodeling company based in Richmond, Virginia, and we treat your information the same way we treat your home: with care and respect.
The Short Version
We collect the information you choose to share with us, mostly through our contact and quote forms, and we use it to respond to you and take care of your project. We do not sell your personal information. We only share it with the trusted tools and people who help us run our business. If you ever have a question about your data, call or email us and a real person will sort it out.
Information We Collect
When you request a quote, fill out a form, or contact us, we may collect:
- Your name and contact details, like your phone number and email address
- Your home address, when your project calls for it
- Details about your project, budget, and timeline
- Photos or documents you choose to send us
- Anything else you include in a message to us
Like most websites, we also collect some information automatically while you browse:
- Your device type, browser, and operating system
- The pages you visit and how long you stay
- Your general location, such as your city or region, based on your IP address
- How you found us, such as a search engine or a referring website
How We Use Your Information
We use your information to:
- Respond to your questions and quote requests
- Plan, schedule, and complete your remodeling project
- Send estimates, invoices, and project updates
- Improve our website, our services, and the way we communicate
- Meet legal, tax, and insurance requirements
That is the whole list. We do not sell your personal information, and we never will.
Calls, Texts, and Emails
When you share your phone number or email address, we use it to talk with you about your project. That can include quotes, scheduling, progress updates, and follow-ups. If you would rather not hear from us, just say so. You can reply STOP to any text, use the unsubscribe link in any email, or simply tell us and we will stop. Standard message and data rates from your carrier may apply to text messages.
Cookies and Analytics
This website uses cookies and similar tools to understand how visitors use the site, so we can make it better. That may include analytics services such as Google Analytics, which collect information like pages visited and time on site in an aggregated form. You can block or delete cookies in your browser settings at any time. The site will still work, though a few features may behave differently.
When We Share Information
We only share your information when it is genuinely needed:
- With our crew and trusted trade partners, so they can do their part of your project
- With service providers that help us run the business, such as scheduling, invoicing, email, and analytics tools
- With professionals like our accountant, insurer, or attorney, when required
- When the law requires it, such as a court order, or to protect our legal rights
- As part of a business sale or merger, if that ever happens
Everyone who handles your information on our behalf is expected to protect it.
How We Protect Your Information
We use reasonable administrative and technical safeguards to keep your information safe, and we limit access to the people who actually need it. No website or system can promise perfect security, but if a breach ever affects your personal information, we will notify you as required by law.
How Long We Keep It
We keep your information for as long as we need it for the purposes above. Project records stick around longer because of warranty, insurance, tax, and licensing requirements. When we no longer need your information, we delete it or strip out anything that identifies you.
Your Choices and Rights
You are always welcome to:
- Ask what personal information we have about you
- Ask us to correct it if something is wrong
- Ask us to delete it, unless we are required to keep it
- Opt out of marketing messages at any time
To do any of these, call us at (570) 765-4190 or email swiftrunrenovations@gmail.com. We will respond as quickly as we can.
Children’s Privacy
This website is meant for adults planning home projects. It is not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has sent us personal information, contact us and we will delete it.
Links to Other Sites
This site links out to places like Facebook, Instagram, and Houzz. Those sites have their own privacy practices, and this policy does not cover them. We recommend reviewing their policies if you have questions about how they handle your data.
Changes to This Policy
As our business or the law changes, we may update this policy from time to time. When we do, we will post the new version on this page and update the date at the top. Meaningful changes will be easy to spot.
Questions? Talk to Us
If anything in this policy is unclear, we are happy to walk you through it.
Swift Run Renovations
2300 Addison Creek Rd, Oilville, VA
Phone: (570) 765-4190
Email: swiftrunrenovations@gmail.com
You can also read our Terms of Service.